Automation and AI
Chat bot builder
A scenario of blocks and buttons on a visual diagram, one bot for all channels.
Build a scenario with the mouse: message blocks, reply buttons, handoff to an operator. The bot recognizes the question by keywords and works in the widget, Telegram, VK, MAX and email.
Good to know
The bot works by scenario and keywords. Free-text answers come from the AI assistant.
Frequently asked questions
Do I need a developer?
No. The scenario is built in a visual editor, and the bot is connected to a channel in its settings.
How is the bot different from the AI assistant?
The bot guides the customer through a scenario you define. The AI assistant answers in free text from the company knowledge base.
Where it helps
More in this section
Try it on your own tickets
The trial lasts 14 days on the “Pro” plan with all features. Sign in with A3.ID.