The plan defines the feature set. You choose the number of operator seats and the term when paying in A3.ID, where the price is also shown.
For a small team that needs to bring email and website chat into one window.
For support that replies in messengers, works to deadlines and automates routine questions.
For companies that need integrations, custom roles and support for several brands without limits.
Payment, renewal and plan changes happen in the payment window A3.ID.
| Feature | Start | Business | Pro |
|---|---|---|---|
| Email, widget, form and customer portal | Included | Included | Included |
| Automatic distribution | Included | Included | Included |
| Internal knowledge base | Included | Included | Included |
| Data export, anonymization and retention period | Included | Included | Included |
| Telegram, VK and MAX | Not included | Included | Included |
| Automation rules | Not included | Included | Included |
| SLA and escalation | Not included | Included | Included |
| Custom statuses | Not included | Included | Included |
| Outage mode | Not included | Included | Included |
| Public knowledge base | Not included | Included | Included |
| Chat bots | Not included | Included | Included |
| AI assistant | Not included | Included | Included |
| Team analytics | Not included | Included | Included |
| Bitrix24 and amoCRM | Not included | Not included | Included |
| Webhooks | Not included | Not included | Included |
| API keys | Not included | Not included | Included |
| Custom roles | Not included | Not included | Included |
Choose the feature tier, the number of operator seats and the subscription term. The price is calculated in the A3.ID payment window.
14 days on the “Pro” plan for 10 seats and 100 AI requests. No feature limits.
The monthly allowance depends on the number of seats: up to 10 seats 500, up to 20 seats 1,000, more than that 5,000. Twice as many on “Pro”. Extra packs do not expire.
Available on the “Pro” plan. Each key is set up as a one-year subscription.
Choose a plan and the number of seats in A3.ID. Until there is a subscription, your data stays available for viewing but cannot be changed.
Yes. The tier applies immediately, and settings of higher plan features are kept and will work again if you return.
A seat is taken by an employee who works in the company’s workspace. You choose the number of seats when paying.
The price depends on the plan, the number of seats and the term, and is shown in the A3.ID payment window. If you need an estimate in advance, write to us.
All “Pro” plan features for 14 days. You can choose the plan and the number of seats later.