Several companies and six languages
Separate companies in one account, interface and lists in six languages.
Run support for several brands or legal entities in one account: each company has its own channels, employees and settings. The interface works in Russian, English, Kazakh, Kyrgyz, Uzbek and Mongolian, and categories, priorities, fields and saved replies are translated for customers.
Good to know
The number of companies depends on the plan: one on “Start”, three on “Business”, unlimited on “Pro”.
Frequently asked questions
What does a preset include?
Categories, tags, SLA policies, saved replies and knowledge base article drafts for your industry. A preset only adds and deletes nothing.
In which language will the customer receive replies?
The operator writes the replies, while the customer sees category, priority and field names and saved replies in their own language, if you have translated them.
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Try it on your own tickets
The trial lasts 14 days on the “Pro” plan with all features. Sign in with A3.ID.